Slings and Pre-cut Straps

Return and Exchange Policy Order Change or Cancellation
Slings and Pre-cut Strap Shipping Dates and Methods

 

Patio Furniture Supplies slings and Winston Factory Slings are custom-made to your order. They cannot be added to stock and sold so they are not returnable or refundable. If Patio Furniture Supplies made an error, we will correct it at no charge. Slings are not returnable or refundable, but if you made an error in measuring, we will do our best to alter the slings to fit; fees may apply. Should your slings not fit or should you have difficulty installing them, please refer to the Installing Slings Q&A insert sheet included with your sling order and our How To Install instructions. If you still need help, please click on Contact Us at the bottom of the page to request suggestions. See Returns & Replacements and Order Change or Cancellation for more information. Please review our How To Measure Slings and How To Install Slings instructions and be certain of your measurements, style of furniture and color choice before placing your order. Because computer monitors are notoriously inaccurate for color, Patio Furniture Supplies recommends you order stock fabric samples or special order fabric samples before ordering slings; samples of Winston Factory fabrics are not available.You may choose up to six samples. Swatches are to show color only. The swatches are free; you pay only $5 for the shipping. Your samples will be shipped within 5 days after receipt of payment.

Pre-cut straps are made to order. Because they cannot be added to stock and sold, they are not returnable or refundable unless an error was made by Patio Furniture Supplies. If the pre-cut straps are not consistent with the length, width or color you ordered, click on Contact Us at the bottom of the page for a Return Authorization Number (RA#) and the pre-cut straps will be replaced. An RA# is required for all returns. See Returns & Replacements and Order Change or Cancellation for more information. Please review our How To Measure Vinyl Strap and How To Install Vinyl Strap instructions, and be certain of your measurements, style of furniture and color choice before placing your order. Because computer monitors are notoriously inaccurate for color, Patio Furniture Supplies recommends you order samples before ordering vinyl strap. You may choose up to six samples. Swatches are to show color only. The swatches are free; you pay only $5 for the shipping. Your samples will be shipped within 5 days after receipt of payment.