Order Change or Cancellation

Return and Exchange PolicyOrder Change or Cancellation
Slings and Pre-cut StrapShipping Dates and Methods


To change or cancel an order, you must do so via email within 48 hours of placing your order. Any order that has been shipped cannot be changed or cancelled; any order that has been shipped is subject to our Returns & Replacements policy and is subject to restocking fees. Shipping charges and processing fees are not refundable. There are no refunds, only store credit unless otherwise authorized by Patio Furniture Supplies. Patio Furniture Supplies slings, Winston Factory Slings, premium umbrellas and pre-cut straps are custom-made and are not returnable or refundable.